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"This by far has been the best vehicle purchase experience I have ever had. Customer Service - Outstanding!" | TexasCarsDirect Reviews

TexasCarsDirect.com
Last updated 5 years ago

At first I was a little worried about buying a vehicle "online" and 500 miles away. I knew nothing about Texas Cars Direct and their reputation. So I did a little homework, BBB gave them an A+ rating! They have been in business for 30yrs. I search for "horror stories" for this dealership, couldn't find any! On the car fax, called last dealer listed and they confirmed all the scheduled services for the vehicle I was interested in for the last 3 years! OK, I was still not convinced! Finally called the Texas Cars Direct and I was fortunate enough to speak to Seth. I even grilled him with questions. Told him the vehicle I was interested in and told him I was having the Lemon Squad come check out the vehicle ($150 investment) which Seth was cool about! Report back from Lemon Squad had very minor issues with vehicle. Addressed them with Seth and he corrected them! OK, I was finally convinced. I purchased my one-way ticket to Dallas, was picked up by Seth at the airport (who made the extra effort to pick me up at 7:45am!) and when I saw the vehicle it was way better then I expected!! We are now the humble owners of a 2008 Mercedes Benz C300. This by far has been the best vehicle purchase experience I have ever had. Customer Service - Outstanding! Great Job SETH! Ease of purchase - Outstanding! Vehicle - Outstanding! We will definitely be buying from them again! C.Cavazos
C. Cavazos

 

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