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"I cannot say enough good about the buying experience I had with Texas Cars Direct. "

TexasCarsDirect.com
Last updated 5 years ago

  • on Cars.com
  • "I cannot say enough good about the buying experience I had with Texas Cars Direct. I found this Mercedes-Benz E550 on Cars.com that seemed too good to be true. And you know what your parents say about deals like that! Something has to be wrong here. They are selling the car below the KBB Trade-in value! So I contacted them and begin working with Adam. Has the car been smoked in? Adam checks and it is fine. Is the paint in bad shape? ?You won?t have any issues with the finish on this car.? Accident? No, the Car Fax is clean. So I look on Cars.com at the other Texas Cars Direct cars. They are ALL priced like this! Evidently they buy their cars from the manufacturers at auction as the cars come off lease. They only buy ?4?s or 5?s? on a 5-point scale, I?m told. When they get the cars they take time to fix any defects they find, not just push them out the door to any unsuspecting buyer. On my car, they fixed any imperfections in the finish or the wheels, they replaced the windshield because there was a chip in it, they replaced the front brakes, and at my request (before I had even bought the car) they removed the front license plate holder and had the holes filled and painted. So, with a touch of fear, I bought this car sight-unseen and had it shipped to Michigan. I just got the car Saturday and you cannot believe how thrilled I am! There is not a blemish, not a door ding, the wheels have zero scuffs, and the inside is immaculate. It purrs like a kitten. I honestly don?t know how they make money when they put that kind of effort into a car and sell it for that price. You certainly aren't getting any less of a car than when you buy a so-called ?certified? used car. Yes, I?m not getting the extra warranty that would come with a certified car, but I could buy it if I wanted. The fact is a car like this is past the early-life failures and well before wear-out failures. Adam was a joy to work with. He took care of all my needs as good or better than a local dealer. He answered all my questions and concerns prior to buying and was always there to answer the phone and quick to respond to my emails. He was even helpful in dealing with the issues I had with the car transport company, when really that was not his concern. I highly recommend Texas Cars Direct and I would definitely buy from them again. I don?t normally take time to write reviews, but I figure there are other people with the same concerns I had and maybe my experience will be helpful."

    Bryan

 

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