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TexasCarsDirect.com Reviews Subscribe to current review icon
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Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.

Perfect place to buy your luxury car!

TexasCarsDirect.com
Last updated 21 days ago

  • on Cars.com
  • Over time, we have owned many luxury cars by all the major brands. Some of them used, but mostly new for fear of buying a problem car from a misleading dealer. Texas Cars Direct proved to be the best buying experience I have ever had - new or used. After speaking with Kevin about reserving a car, I sent a deposit sight unseen without ever being to the store. I was prepared to eat the deposit if everything went south, but the car was exactly what I had been looking for at a fantastic price, so I was willing to take a chance. When the car came in, Kevin promptly phoned to schedule an inspection. Since my schedule was full, I asked Kevin to do the inspection himself using HIS expertise just to hear the response. Kevin was happy to assist and seemed very truthful with his report. So, I did the unthinkable and sent my wife to pick up the car sight unseen. Well, the transaction took 30 minutes tops, the car is EXACTLY as presented, and we are absolutely ecstatic. Give them a try, y  ou will be glad you did!

    TCD Customer4Life

"I am a female and I felt treated very fairly. The deal was good and sales people and manager are great"

TexasCarsDirect.com
Last updated 3 months ago

  • on Cars.com
  • I am a female and I felt treated very fairly. The deal was good and sales people and manager are great. Had to have brakes replaced after had it a short time and they took care of it for me. I would recommend them. Their cars seem a higher quality than similar dealerships.

    Amber S

"I always wanted to own a Mercedes, and Texas Cars Direct was my path to ownership"

TexasCarsDirect.com
Last updated 3 months ago

  • on Cars.com
  • This is my first Mercedes purchase. I have been a Lexus owner for the past 25 years. I always wanted to own a Mercedes, and Texas Cars Direct was my path to ownership. I had visited their show room many times, the staff, always courteous and friendly. I found the car I wanted on line. I called Texas Cars Direct and spoke with Seth, and scheduled a time to meet with him. The purchasing process went very smoothly. No pressure from Seth, who was very knowledgeable about the Mercedes I was about to purchase. Answered all my questions and then some. It was a pleasure working with him, he always remained professional at all times. Seth, thank you for making my first time purchase with Texas Cars Direct the perfect buying experience. By the way I love my 2011 Mercedes 350. Thanks again.

    ArthurA

"By Friday the car was in my driveway in NJ"

TexasCarsDirect.com
Last updated 3 months ago

  • on Cars.com
  • I found one used car in the country that matched my requirements at Texas Cars Direct. I worked with Adam at the dealership. After my due diligence, I proceeded with the purchase on a Monday afternoon. By Friday the car was in my driveway in NJ. The information offered on www.texascarsdirect.com was accurate and reliable, including the Carfax report. This was my first experience buying a car sight unseen. Honestly, I was a little nervous, but in the end I received what was represented.

    JTaylor

"my experience at TCD has been one of the best overall"

TexasCarsDirect.com
Last updated 4 months ago

  • on Cars.com
  • I've purchased about 25 vehicles (minimum) from various dealerships over the past 20 years and my experience at TCD has been one of the best overall. The main goal of this dealership is to move vehicles. If you want to haggle, have someone coddle you and hold your hand, this is not the place for you. Very refreshing. I saw the vehicle I wanted online, went in and talked to Adam. He threw me the keys and told me to take it for a spin. I asked to bring it to my mechanic. He said "no problem, bring it back before we close". They don't really have "salespeople" working there, since they don't actually try to sell you anything. The cars sell themselves. You come check it out, if you like it, you buy it. Simple as that. Adam showed me some warranty options but never pushed anything on me. Also, they didn't just forget about me after the sale. 2 days after I purchased the vehicle (As-Is), I woke up one morning to find the battery dead. After jump starting it and bringing it to my mechanic, we found that there was an electrical draw somewhere in the system that would have to be traced. I drove back down to the dealer and explained the situation to Adam. He promptly put me in a loaner vehicle and sent mine over to their mechanic. A few days later, the problem was solved and TCD picked up the bill, which was a much appreciated gesture. Obviously, it was a headache having to deal with a mechanical issue right after purchasing the car. This was an unforeseen circumstance on their part but they did the right thing to make everything as painless as possible for the customer, and for that reason alone, they have earned my future business.

    RonX

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  • Hours:

  • 9:00 AM to 6:00 PM Monday
  • 9:00 AM to 6:00 PM Tuesday
  • 9:00 AM to 6:00 PM Wednesday
  • 9:00 AM to 6:00 PM Thursday
  • 9:00 AM to 6:00 PM Friday


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